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Customer-Service

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Welcome to the Customer Service Hub

How can we help you today?

Our COVID-19 Response

FAQ's on delivery impact and customer service>

Track My Order

Look up, track, and modify your order.>

Manage Account

Manage Account

Update payment info Manage my Celebrations Passport Account settings

My Orders

My Orders

View delivery status Change or modify an order View order history

Celebrations Passport®

Celebrations Passport®

What is Celebrations Passport?About free shipping & no service fees with your Passport Account

Frequently Asked Questions

Frequently Asked Questions

Shipping and Delivery Payments, billing & promo codes How do I cancel an order?

Issue With My Order

Issue With My Order

My order is late or missing The item is different than what I ordered I have another issue

Popular Questions & Answers

Once your order is placed on the site, you'll see a Thank You Page, which will include your order confirmation number on it. Please make sure to hold onto this number in case you have any questions/issues. see more