If you have a late or missing order, here are some things you can check on first.

You can find your gift's current status here.

• Deliveries are typically made until 8PM in your recipient's timezone.
• You will receive a confirmation email when your gift has been delivered.
• If your order was delivered but your recipient doesn’t see it, please ask them to check the following locations: front porch, front desk, package room, building lobby, or wherever contactless packages can be safely delivered.

If you still have questions about your order, chat with us.